Terms of Service

1. Acceptance of Terms

By accessing or using the ADDRESS by TILIK website and services, you agree to be bound by these Terms of Service. If you do not agree, please refrain from using the services.

2. Services

ADDRESS by TILIK is an agency that arranges short-term rentals of curated private residences across the Mediterranean and provides associated concierge services. We act on behalf of property owners; rental agreements are executed directly between you and the relevant owner unless explicitly stated otherwise.

3. Inquiries and Reservations

Submitting an inquiry through this website does not constitute a confirmed booking. A reservation is only confirmed once the agency or the property owner has issued a written confirmation and any required deposit has been received.

4. Pricing and Payment

Prices displayed are indicative and may vary based on season, party size, length of stay, and additional services. Final pricing, taxes, and any local tourist levies are confirmed at the time of booking. Payment terms are stated in your individual booking confirmation.

5. Cancellation and Changes

Cancellation terms vary by property and season. The applicable cancellation policy is communicated in writing before a deposit is taken and forms part of the booking agreement. We strongly recommend that guests obtain travel insurance covering cancellation.

6. Conduct and Property Care

Guests are expected to treat each residence with care and respect, to observe house rules communicated by the property's host, and to comply with all applicable local laws. The agency reserves the right to terminate a stay in cases of serious misuse, with no refund.

7. Liability

ADDRESS by TILIK acts as a representative of property owners and is not liable for events outside its reasonable control, including but not limited to weather disruptions, regional events, or actions of third-party service providers. Our maximum liability, where applicable, is limited to the amount paid for the stay in question.

8. Intellectual Property

All content on this website — including photography, copy, design, and the ADDRESS by TILIK name and marks — is the property of the agency or its licensors and is protected by copyright and trademark law. No content may be reproduced without prior written consent.

9. Governing Law

These Terms are governed by Spanish law, with non-exclusive jurisdiction of the courts of Marbella, Spain. This does not affect any mandatory consumer rights that apply under the law of your country of residence.

10. Contact

For questions about these Terms, contact us at legal@addressbytilik.com.